Device Support+

Priority Tech Support and Exclusive Discounts.

What is it?

Device Support + is a monthly (or yearly) membership provided and fulfilled by Firefly Anything Tech. Members of Device Support + receive top-notch antivirus for all covered devices, HUGE savings on services and equipment, priority appointment scheduling over non-members,

What's Included?

🔒 Secure Your Devices.

Unlock the power of Bitdefender Antivirus, a $40 value, included in our membership. Subscribe today for comprehensive protection at no extra cost. Your digital security matters to us.

🧑‍💻 Anytime Help.

Get quick tech help as a member! With one call or form, our skilled technicians solve issues fast. We value your time, ensuring efficient solutions.

🤑 Massive Discounts.

Get up to 25% off premium services all year! Our Remote Help offers quick solutions with no time minimums.

📆 Priority Appointments.

Say goodbye to long wait times. Get priority support and appointments as a member!

📱Support All Your Devices

Experience seamless device support 24/7! Trust our experts for laptop, desktop, phone, and tablet issues. Stay connected and productive with our reliable solutions.

Choose Your Plan.

No commitments. Cancel at anytime.

Yearly

$ 16
67 Per Month
  • SAVE $100s EVERY YEAR
  • Bitdefender Antivirus​
  • Automatic Virus Scans & Action
  • Automatic Windows Updates ¹
  • Automatic Patches ²
  • Priority Appointments ³
  • No Hourly Minimums ⁴
  • 10% OFF Remote Computer Help
  • 10% OFF Computer Service Calls
  • 5% OFF Physical Goods
MOST POPULAR

Pay As You Go

$ 19
99 Per Month
  • Bitdefender Antivirus​
  • Automatic Virus Scans & Action
  • Automatic Windows Updates ¹
  • Automatic Patches ²
  • Priority Appointments ³
  • No Hourly Minimums ⁴
  • 10% OFF Remote Computer Help
  • 10% OFF Computer Service Calls
  • 5% OFF Physical Goods
  •  

Common household devices are automatically included in all active Device Support + subscriptions, including Printer(s), Scanner(s), Smart Home Device(s) located at the same address that we have on file.

¹ Automatic Windows Updates are available to devices running Windows 10 or later. Windows Updates are tested before deploying to supported devices.

² Automatic Patches applies to the common softwares. A full list is available by requesting so via contacting us on our Contact Us page.

³ Priority Appointments means that you will be scheduled ahead of, or potentially scheduled over, non-members.

⁴ No Hourly Minimums applies to Remote and Drop-off services only. Onsite services have the normal hourly minimum requirements.

⁵ There is a cap at 5 devices per household. If you have more devices that you would like us to support, please reach out to us here.

⁰ Enjoy 20% OFF (excluding sales tax) on select Sonos items, including the Sonos Arc Soundbar, Sonos Beam (Gen 2) Soundbar, Sonos Era 100 Speaker, Sonos Era 300 Speaker, Sonos Five Speaker, Sonos Sub Mini Subwoofer, and Sonos Ace Headphones. This promotion applies only to the items listed above and is valid for a limited time.

All equipment must be purchased as part of a service, as we are unable to sell equipment separately due to supplier policies. A 50% deposit is required to secure this promotion and must be paid by 5:00 PM CST on December 24, 2024. The 50% deposit required to secure this promotion is non-refundable. The remaining balance must be paid in full upon installation or completion of the service. All installation appointments related to this promotion must be completed by 5:00 PM CST on January 30, 2025. Discounts are applied only to the price of eligible items and do not include sales tax, service fees, or installation add-ons.

This promotion cannot be combined with other discounts, offers, or promotions. Items not explicitly listed as part of this promotion are excluded. This promotion does not apply to previously purchased items or services, or to purchases made after the promotion period has ended. All items are subject to availability, and Firefly Anything Tech is not responsible for delays or unavailability of specific items.

This promotion is valid only within the serviceable areas of Firefly Anything Tech and is subject to applicable local laws. Customers are responsible for ensuring a clear and accessible installation site prior to the scheduled appointment. Firefly Anything Tech reserves the right to amend or cancel this promotion at any time without prior notice and retains the right to make final decisions regarding the interpretation of these terms.

For questions or additional details, please contact us at 615-645-3473.